Top 10 Common Misconceptions About Car Shipping, Tracking And Delivery

As a vehicle owner, your vehicle is likely your largest investment and most valuable asset. After handing over the keys to a car shipped across the country, many owners like to track their vehicle’s location. Visibility of your vehicle’s whereabouts is vital to maintaining peace of mind while awaiting delivery.

Unbeknownst to you, dozens of unseen processes and proven solutions are used to ensure your vehicle is delivered safely, efficiently and legally. They determine the most efficient route for your vehicle. Some of these routes can seem complicated if you are closely monitoring your shipment, especially if you have limited logistics experience.

In this blog, we’ll clear up some common misconceptions about car shipping tracking and delivery to help you better understand the process of the best moving company.

1.    Cost

Misconception: Car shipping is much cheaper than driving the car to the destination.

While car shipping can sometimes be cheaper than driving, it is not always the case. Shipping costs depend on many factors such as distance, mode of transportation, size and weight of the vehicle, time of year, and demand for shipping services. It is best to get multiple quotes and compare to determine the most cost-effective option.

2.    Time

Misconception: Car shipping takes a long time, with long wait times at the port.

Shipping time may vary depending on distance, transportation method, and shipping route. This can take anywhere from a few days to several weeks. Some shipping companies offer expedited shipping services for an additional cost. While wait times at ports can sometimes be a factor, this is not always the case and depends on many variables.

3.    Insurance

Misconception: Car shipping companies provide adequate insurance coverage for the vehicle.

Although car shipping companies provide some insurance coverage for the vehicle, it may not always be sufficient. It is important to review the insurance policy thoroughly and consider purchasing additional insurance coverage to ensure that the vehicle is fully protected during transit. It is also recommended to take photos of the vehicle prior to shipping to document its condition.

4.    Handling

Misconception: Shipping companies handle the vehicle with care and won’t damage it.

Although car shipping companies handle vehicles with care, damage can still occur during transit due to various factors such as weather, road conditions, loading and unloading, and handling by multiple people. It is recommended to thoroughly inspect the vehicle upon delivery and report any damage immediately to the shipping company.

5.    Tracking

Misconception: Real-time tracking is available for all car shipments.

Not all car deliveries offer real-time tracking. Some shipping companies may only provide updates at certain intervals or upon request. When choosing a car shipping company it is important to confirm the level of tracking available and ask about available tracking options.

6.    Delivery

Misconception: Cars are delivered door-to-door.

Not all car deliveries are door to door. Some shipments may require pick-up or drop-off at terminals or ports. When choosing a car shipping company it is important to confirm delivery options and any additional fees. Door-to-door delivery may also be subject to access and other restrictions.

7.    Loading/Unloading

Misconception: Loading and unloading the car is simple and easy.

Loading and unloading a vehicle can be physically challenging and requires special equipment. It is important to understand the process involved and consider any necessary preparations, such as removing loose objects from the car. It is also important to ensure that the vehicle is protected from damage during transit.

8.    Documentation

Misconception: All necessary documentation is provided by the shipping company.

While shipping companies may provide some necessary documents, it is important to understand and verify what is required for shipment, such as proof of ownership, insurance documents, and customs forms. Some shipping companies may also require additional documents for certain destinations. It is important that you familiarize yourself with the requirements and ensure that all necessary documents are in order before sending the vehicle.

9.    Schedule

Misconception: The car shipment schedule is set and cannot be changed.

The car delivery schedule can be flexible at times, but it can also depend on various factors such as the availability of shipping services, delivery routes, and demand. Some shipping companies may be able to accommodate schedule changes for an additional fee, while others may not. It is important to understand the options available and plan accordingly.

10.  Mode of transportation

Misconception: Cars are shipped only by sea or air.

Cars can also be shipped by ground transportation, such as a truck or trailer. The method of transportation used will depend on various factors such as distance, time frame, and cost. It is important to consider the various options and choose the best transportation method for a particular shipment.


  • Can I track my vehicle shipment?

Yes, as long as your driver actively uses a GPS tracking system. If you are working with a vehicle transport broker, you can request GPS tracking from your driver. This technology is still relatively new in the auto shipping industry, so only a few carriers offer it. For the most accurate shipping updates, communicate directly with your driver or broker.

  • What does it cost to track my automobile shipment?

Car Tracking is free. For updates, you can contact your carrier or broker directly. You can also use a tracking number if your driver provides one, but phone and email are the most common ways trucking companies provide updates. While calculating vehicle transportation prices, always look into hidden prices mention directly or indirectly on the website.

  • What does “in transit” mean for my vehicle?

Your vehicle has been picked up by an auto transporter and is currently on its way to its final destination. You should be provided with an estimated delivery time for your vehicle. For the latest information about your shipment, contact your carrier or broker.


Every day of the year, we have proven us as the best car shipping company providing 5-star customer service to vehicle owners in all 50 states and tows more than 200,000 vehicles annually. Customers across the country rely on Best Way Auto Transport to safely transport their cars, motorcycles, trucks, and SUVs, regardless of the vehicle being transported.

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